
FAQ
Q: How long does delivery take?
Most orders are processed and dispatched within 1–2 business days, and arrive in 3–7 business days depending on your location.
Q: Where do you ship from?
We ship directly from our Brisbane, Australia warehouse — fast and local.
Note: If stock is unavailable, your order may be dispatched from a warehouse other than Brisbane.
Q. How much is the shipping cost?
We charge a flat shipping rate of $7.7 AUD for orders under $75 AUD anywhere in Australia.
Orders over $75 AUD ship free — simple, fair, and with no hidden fees.
Q. Is it easy to set up?
Yes! Our products are designed for quick and hassle-free setup — no tools needed.
Q. Can I return the item if I don’t like it?
Yes! We offer a 30-day return policy.
If you're not satisfied, just contact us and we’ll help you with the return process.
Q. Can I track my order?
Yes! You’ll receive a tracking number via email as soon as your order ships.
You can use it to check your delivery status anytime.





